This Home's Terracotta Floors are Now Free from Dirt Thanks to a Stone Cleaning Service in Gladwyne, PA

June 06, 2019

Terracotta is one of the oldest tile materials around and it's widely known for its durability and rustic appearance. Even though well-made terracotta tiles can last forever, it's necessary to keep them properly maintained to avoid costly repairs. A hard-working man from Gladwyne, PA recently contacted us to have his beautiful stone floor restored. Over the years, the wear and tear stemming from daily traffic began to show on the floor. The tiles were dirty and the grout lines were heavily discolored. The homeowner tried cleaning the surface with different cleaning methods and products, but none of them worked.


Frustrated, he went online and searched for advice. He found these problems are common when terracotta isn't cleaned regularly. Because of its porosity, terracotta can easily retain dirt and other harmful external agents. Most websites suggested hiring a reputable hard surface restoration company if the floor proved difficult to clean. This prompted the homeowner to search for stone cleaning experts in Gladwyne, PA. He found our website within the top results. After reading some of the reviews left by previous customers and browsing the picture gallery, he filled the form at the bottom of this page to request a free evaluation and a quote.

A few days later, our experts went back to the client's house to assess the surface. Upon walking in, our team noticed most of the common areas in the customer's home had terracotta tile flooring. Unfortunately, the surfaces were in awful shape. The tiles and grout lines were filled with grime. Our techs tested the state of the floor's sealant. After placing some drops of water on the tiles, they noticed the water seeped in after a couple of minutes. This meant the sealant was doing very little to prevent external agents from seeping into the tiles and grout lines. Our specialists advised the homeowner to have the surface sealed as soon as possible.

Next, they asked the homeowner about his cleaning habits. After listening to the client's answer, our crew explained to him that mopping the floor with over-the-counter products once every two weeks wasn't enough to keep the floor in good condition. Additionally, most of these products also had acidic properties which contributed to the deterioration of the surface.

After they finished the assessment, our experts offered the client a stone cleaning service to thoroughly clean the floor. Not only will this procedure get rid of the floor's dirty appearance, it will also restore its color. The homeowner agreed to the service and scheduled another appointment for later that week.

On the day of the job, our experts began the cleaning procedure by soaking the entire surface with a pH-neutral stone-safe cleaner. This cleaner also contains ingredients that can help inhibit the growth of bacteria for an extended period of time after it has been applied. Next, they used a high-speed scrubber and a vapor steam cleaner to remove the dirt from the tiles and grout lines. Our techs were thorough during the cleaning process to ensure the best possible results.


When they finished, our crew let the client see the terracotta floor. He was pleased with the outcome. Our team had managed to restore the surface to its former glory. The homeowner thanked our experts and assured them he would recommend Sir Grout of Greater Chester County to his friends and family.

Prior to leaving, our experienced stone cleaners gave the customer some care tops to keep the terracotta surface looking great. First, they recommended cleaning at least once a week with a pH-neutral, stone safe cleaner such as Sir Grout's Natural Hard Surface Cleaner. This cleaner will ensure the surface remains in great shape and free from harmful microorganisms. Second, they reminded the client to schedule an additional maintenance session to have the floor sealed. Sealing is the best way to prolong the lifespan of a terracotta surface. It also prevents staining, cracking, discoloration, and many other problems which can lead to unnecessary expenses. They also advised him to wipe away excess moisture and spills.

Are you looking for a stone cleaning in Gladwyne or nearby areas? Sir Grout of Greater Chester County is exactly what you're looking for. We have the necessary tools and expertise to fulfill your expectations. Call us at (215) 609-4868 or fill out the "Request a Quote" form at the bottom of this page to schedule a free in-home evaluation today. Also, don't forget to subscribe to our newsletter to keep up with our latest news and promotions.

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